About Us

Contact Us
350-333 Brooksbank Ave.
North Vancouver, BC V7J 3S8

About The Company

Our cozy boutique is bursting with unexpected arrangements, exotic orchids, textural succulent planters and ready-to-go gifts in all price ranges.Special Moments Flowers & Gifts is an independent 20 year family owned floral and gift shop dedicated to providing the most beautiful, fresh and unique floral creations from North Vancouver. Jennifer, the owner, personally selects premium quality floral specimens and plants from local and international growers. Jennifer also selects tastefully chosen giftware from North America and International suppliers. These include paraben free and vegan candles, room diffusers, luxuriously fragranced soaps and lotions, jewelry, cards, vases and more. Our floral work has been showcased in prestigious wedding publications such as Ruffled, Magnolia Rouge, Style Me Pretty and Real Weddings. We offer a full range of floral services including local and international delivery. We also accept on line orders at www.smflowers.net. Experience it for yourself!

Special Moments Flowers And Gifts

350-333 Brooksbank Ave.

North Vancouver, BC V7J 3S8

Store Hours:*


Our shop is open on:

Monday 9:00 a.m. to 5:30 p.m.

Tuesday 9:00 a.m. to 6:00 p.m.

Wednesday 9:00 a.m. to 6:00 p.m.

Thursday 9:00 a.m. to 6:00 p.m.

Friday 9:00 a.m. to 6:00 p.m.

Saturday 10:00 a.m. to 6:00 p.m.

Sunday 11:00 a.m. to 5:00 p.m.

(These hours may vary)

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, Boxing Day, New Year's Day, Valentine's Day, Easter, Father's Day , Labor Day, Canada Day, Good Friday, Remembrance Day, B.C. Day and Victoria Day.

Our shop will always be closed on the following holidays: New Year's Day, Victoria Day, Canada Day, BC Day, Christmas Day, Boxing Day.

Payment Options

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express

Areas Served

Our shop serves the following areas: Burnaby, Coquitlam, North Vancouver, West Vancouver (up to the 4000 block) West Vancouver (Horseshoe Bay), Port Moody, Richmond, New Westminster, West Vancouver (HWY 99), Surrey, White Rock, Vancouver, Port Coquitlam, Delta, Lion's Bay, Pitt Meadows, Langley, Maple Ridge.

We also deliver to the following facilities:

  • First Memorial Funeral Svc
  • Kiwanis Senior Citizens Homes
  • Lions Gate Hospital
  • Lynn Valley Care Ctr
  • Summerhill
  • Sunrise Assisted Living-Lynn


Specialty Services

We specialize in the following services:

  • Exotic Orchids
  • Succulent Planters
  • Paraben free and Vegan Candles
  • Room Diffusers
  • Fragranced Soaps and Lotions
  • Jewelry
  • Cards
  • Botanical Arrangements
  • Ready-to-go Gifts
  • Hanging Tropical Planters
  • Succulent Planters
  • Plants
  • Always Fresh Flowers
  • Weddings
  • Funerals

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.


Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.